Privacy Policy / Terms and Conditions
Privacy Policy
**SMS Messaging Privacy Policy**
Walter & Jackson, Inc. values your privacy and is dedicated to safeguarding your personal information.
**Information We Collect**
When you opt in to receive SMS/text messages from Walter & Jackson, Inc., we may collect your mobile phone number and any information you voluntarily provide during your communications with us.
**How We Use Your Information**
We use your information for the following purposes: – To send delivery updates and order notifications – To provide customer service communications – To respond to inquiries – To send account-related or service-related updates.
**SMS Consent**
By providing your mobile number and opting in, you agree to receive text messages from Walter & Jackson, Inc. Message frequency may vary depending on your account activity and the services you use.
**Message and Data Rates**
Please note that standard message and data rates may apply based on your wireless carrier plan.
**Opt-Out Instructions**
You can opt out of receiving text messages at any time by replying “STOP” to any message. After opting out, you will no longer receive SMS communications unless you choose to re-enroll.
**Help Instructions**
For assistance, reply “HELP” to receive support or contact our office directly.
**Information Sharing**
Walter & Jackson, Inc. does not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes. We reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property.
**Data Security**
We implement reasonable measures to protect your information from unauthorized access, disclosure, or misuse.
**Policy Updates**
Walter & Jackson, Inc. reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page along with the updated effective date.
**Contact Information**
Walter & Jackson, Inc. Phone: 610-593-5195 Website: www.walterandjackson.com
**Comments**
When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The privacy policy for the Gravatar service is available here: [https://automattic.com/privacy/](https://automattic.com/privacy/). After your comment is approved, your profile picture will be visible to the public alongside your comment.
**Media**
If you upload images to the website, please avoid including images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images.
**Cookies**
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for your convenience. This means you won’t have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up additional cookies to save your login information and display preferences. Login cookies last for two days, while screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data; it simply indicates the post ID of the article you just edited and expires after one day.
**Embedded Content from Other Websites**
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). This embedded content behaves in the same way as if the visitor had visited the other website directly. These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged into that website.
**Who We Share Your Data With**
If you request a password reset, your IP address will be included in the reset email.
**How Long We Retain Your Data**
If you leave a comment, both the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them for moderation.
For users who register on our website (if applicable), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time, except for their username, which cannot be changed. Website administrators have the ability to see and edit this information as well.
**What Rights You Have Over Your Data**
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, barring any data we are obligated to retain for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
Terms and Conditions
By accessing our services or purchasing our products and providing your mobile phone number you are opting in to receive SMS/text messages from Walter & Jackson, Inc., and you agree to the following Terms and Conditions.
- SMS/Text Messaging Consent
By providing your mobile phone number, you consent to receive automated and/or manual text messages (“Messages”) from Walter & Jackson, Inc. These messages may include delivery updates, order notifications, service alerts, and customer support communications. Messages may include SMS, MMS or other technologies.
Message frequency may vary. Message and data rates may apply based on your mobile carrier plan.
You may opt out at any time by replying STOP to any message. After opting out, you may no longer receive Messages unless you opt in again. For assistance, reply HELP or contact us directly.
- Use of Services
You agree to use Walter & Jackson, Inc. services only for lawful purposes. You may not use our communications or services in any way that could damage, disable, or interfere with our operations or systems. - Privacy
Your privacy is important to us. We do not sell, rent, or share your mobile phone number or personal information with third parties for marketing purposes. Information is used solely to provide and improve our services. We reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. - Service Availability
Message services are provided as a convenience. We strive to ensure accurate and timely communications; however, we do not guarantee that Messages will be delivered without delay or error. Delivery of Messages is dependent on your mobile carrier and network availability. - Limitation of Liability
Walter & Jackson, Inc. is not responsible for any delays, undelivered messages, or technical issues related to SMS communication or third-party carriers. - Changes to Terms
Walter & Jackson, Inc. reserves the right to modify or update these Terms and Conditions at any time. Updates will be posted with an updated effective date.
